ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2020-12-22

flat tire gear

"I recently got a flat tire on a bicycle (didn't have a pump) and was walking home with the bicycle and I walked right past a cycle gear and I thought - I better make sure I have everything on my motorcycle so I can change a flat on the road. I have a 1995 VFR and it's so old I have to make all repairs myself on the bike, and I now have 2 types of patch/plug kits and 6 CO2 cartridges to fill a flat tire. I use Cycle Gear for new tires and tools and maintenance items/batteries and they always have everything in stock and are friendly. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-21

New Shoei helmet

"The salesman was very helpful and friendly. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-16

Reliable and Affordable

"Always a good place to stop in for what we need. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2020-12-13

#1 Spot for all my moto needs, great customer service and support

"everytime I need anything moto they got me covered!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-08

Great service as always.

"Willy helped me 4 or 5 days ago with returning the helmet I had purchased the day before because it didn’t quite fit. He ordered me a new one in the right size and was able to order a different color as well (an afterthought). He called me today to let me my replacement had arrived, as he saw me walking up to the door he swiftly ran to the back and grabbed my helmet. Didn’t even have to say anything! He was on it. Nothing but great service as always! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-12-03

Glad to be back.

"I stopped shopping at cycle gear a couple years ago because the manager treated me horrible. I would not shop at any stores, and encouraged my brother and father to stop as well.

The manager was accusatory, rude , and flat out wrong.

I decided to let my grudge go, and not only liked the products, but enjoyed the banter as well technical support I got from Paul Higgins, and another man there, don’t remember his name unfortunately. I am glad to be back shopping here again.
"


Verified
5/5

2020-11-25

Fantastic store

"This is my motorcycle candy shop, I enjoy the staff and the advice they give. Me and my friends continue to purchase products thru your many stores. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-11-19

Good store

"Good store and close to my house"


Verified
5/5

2020-10-24

A+

"Always friendly and helpful "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-10-12

Maintenance items

"I shop here for all my oils, filters and other wear items for my bikes. The staff greets everyone as they walk in and the store is well stocked. Easy in and out with fair prices."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-25

Excellent

"Great time as always at Cyclegear "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-09-21

Efficient and pleasant experience

"I needed a replacement battery for my bike which has languished in the garage for over a year without being ridden. The staff inquired what model and year it was, and they provided a battery in just minutes. The whole transaction was efficient, pleasant and completed at a reasonable cost. Thank you Cycle Gear!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2020-09-14

Excellent experience

"My son road races, so the enthusiasm he receives from the Pacheco store makes us feel like we’re among friends, it’s a great feeling for both of us and the expertise and good will we always get there has been a real help. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2020-09-12

People are great, selection could use work

"The employees are really helpful. Erica and Carlos I have spoken to specifically but the whole staff is really friendly. Your selection of women’s gear in this location is poor"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2020-09-03

Awesome Store!

"Friendly and Knowledgeable. Great customer service. Will return!!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.